This Privacy Policy is developed in accordance with the Terms of Use of the Web service "Vrkings" (Vrkings.tv - Web Service) and the current legislation of the Czech Republic and the European Union and other laws and regulations regulating activities in the area of collecting, processing, storing and using personal data), including the current General Data Protection Regulation (EU) 2016/679.
This Privacy Policy is created in order to acquaint you (as users of web services) with the rules of collection, processing, storage and use of your personal data provided while using the web service (in the application form, etc.).
Web Service – “Vrkings” platform (Vrkings.tv), mobile version of the Web Service and the Web Services mobile application (“Web Service”). The Web Service is a platform with information shown, with the help of which the User (Customer) can get acquainted with all the necessary information about the Services offered by the Administrator and order such services.
Administrator – company OGG Dream s.r.o. (post office: Turnovská 478/4, Libeň, 180 00 Praha 8).
Processor of personal data – company OGG Dream s.r.o. (post office: Turnovská 478/4, Libeň, 180 00 Praha 8).
Controller of personal data – company OGG Dream s.r.o. (post office: Turnovská 478/4, Libeň, 180 00 Praha 8).
Content – Services that we provide through the Web Service and information, images, graphics, data, text, files, links, photographs, graphics, audio, video, messages, content, organization, and other content related to the Web Service.
User – the legally competent individual aged 18 years who has an account in the Web Service or performs actions that indicate its use of the Web Service.
Account – the user account containing the authentication (login and password) and other data provided by the User while using the Service.
Privacy Policy – the separate document that governs privacy rules, the registration, collection, storage and use of personal data in the use of the Web Service. Other terms not indicated above are determined in accordance with the legislation of the Czech Republic.
COLLECTION AND USE OF PERSONAL INFORMATION
Personal information – the data that gives the possibility to identify the Service User, and that is required to provide necessary services and communication with the User.
In case of any use of the Web Service, you may be asked to provide certain information about yourself. The provision of such information is not mandatory, since the Administrator does not require you to provide any personal data. But if you refuse to provide certain personal information, you will not be able to use some of our functions and capabilities given by the Internet service. Processing and storing of personal data occurs only after the user's clear consent to such actions. The Web Service uses personal information provided by the User personally or, in the case of the User's consent, by interacting with other information platforms.
Information that may be additionally requested by the Web Service:
1.1 Personal e-mail.
1.2 Phone number.
1.3 Information provided during correspondence with the technical support of the Web service.
At the request of the Web Service, you must also provide any documents (originals, duly certified paper copies or scanned copies) confirming information about the User (changes in information or circumstances).
By collecting and verifying information about the User, the Web Service forms a reasonable belief about the true identity of the User. The information you provide when opening an account must be accurate and complete, and you must notify the Web Service within ten (10) business days of any changes to such information. The Web Service has the right to reject your account registration, later close your account, or limit the provision of services to you if you do not provide complete information.
The Web Service uses physical, electronic and procedural security measures in connection with the collection, storage and disclosure of your personal information. The Web Service retains your personal information so that you can continue to use the services for as long as necessary to fulfill the relevant purposes and as may be required by law, such as for tax and accounting purposes, compliance with anti-fraud laws, money laundering or otherwise.
All information that you have provided and that you may provide from time to time is and will remain true and complete, and you must update and correct it from time to time to maintain its status as true and complete.
By using the Services, you acknowledge and agree and allow the Web Service to make identification actions to protect other users and/or the Web Service from fraud or other financial crimes, and to take appropriate action based on the results of such investigations. You also acknowledge and agree that your personal information may be disclosed to state fraud or financial crime prevention agents who may conduct relevant investigations.
PURPOSE OF USING PERSONAL DATA:
Personal email is used for sending important messages regarding the confirmation of operations performed by the Web service, sending important information about the Web service, warning users of changes in the Web service, sending information, promotional messages and news.
Phone number is used for identifying the client as a registered user of the Web-service, communication between the Web service Administrator and User, preventing access to your personal data by third parties and to prevent any fraudulent actions.
Information provided during correspondence with the technical support of the Web Service is used to provide technical support to users on issues related at work with the Web service: registration or removal of registration data, restoration of access to personal data, providing assistance in other matters that arise when you are using the Web service.
Browsing the Website
You can use the search function, view articles, videos and pictures, and access other parts of the Website without having an account, in which case only your IP address, country of origin and other information about your computer or device (such as web requests, device type, browser type, browser language, referring URL, operating system and date and time of requests) will be recorded for log file information, aggregated traffic information and in the event that there is any misappropriation of information and/or content.
Usage Information
We may record information about your usage of the Website such as pageviews, clicks, mousemoves, duration of video views, portions of videos viewed, search phrases, referrers and other various statistics. If you have registered and are logged in, we may associate that information with your account.
Information stored by the Web Service for recording and monitoring data:
Your services. We store information about the services provided to you: this may include the name of the service, price and description.
Your transactions. We retain any records, history, or metadata for the transactions you make in your account.
Personal data is processed and stored to achieve the goals specified in this Privacy Policy. Once the goals are met, the information is deleted.
The information specified by the User is removed in full after reaching the ultimate goal - ending the use of the Web Service and requesting technical support of the Web Service with the request to delete the data.
Uploaded Content
Any personal information or content you voluntarily publicly disclose online, including animations, pictures, videos, comments and your profile page or any other User Submissions, becomes publicly available and may be collected and used by others.
The user freely browses, modifies and removes the identifying data specified on the Web service. However, deleting certain identifying data may result in the inability to use certain Web Services resources. Modifications and deletions of data are confirmed by the User's consent and the following positive agreement of the Web Service Controller and Processor.
The Controller and the Administrator have the right to inform the User about the need to store the identifying data in the case stipulated in Section II of this Policy of Privacy. The user freely browses, modifies and removes the identifying data specified on the Web service. Changing and deleting data is confirmed by the User's consent.
Users may always refuse to provide and store personal data by the Processor, except as provided in this Privacy Policy. Rejection of the provision and storage of personal data is deemed to be the sending of the corresponding letter to the Web Services Technical and Information Support Service.
The Controller and the Processor have the right to store the User's data if there are risks of possible abuse of the Administrator's trust in order to commit fraud by the User whose data is stored.
Other Information
You may have the ability to make comments on content and engage in other social activities. Any such activities may be visible to the public.
Correspondences
We may keep a record of any correspondence between you and us.
Cookies
When you use the Website, we may send cookies to your computer to uniquely identify your browser session. We may use both session cookies and persistent cookies.
Payment Information
If you provide us payment information we will keep this in our system for the purposes of taking payments from you or making payments to you as appropriate. This information may also be provided to our third party payment processors and affiliates in order to assist with the taking or making of payments. Credit cards, debit cards or bank account information are not stored by our website, but third party payment processors.
The payment system as a third party during the transaction may collect certain information from customers to comply with anti-money laundering and anti-terrorist financing laws and regulations.
The amount of data downloads provided by the User when making payments complies with the privacy policies of the specified payment systems.
Questions regarding the amount and type of data transmitted to payment systems are resolved by accessing the technical and information support services of the specified payment systems.
You agree that you are solely responsible (and that the Web Service shall not be liable to you or any third party) for any breach of your obligations and for the consequences (including any loss or damage that we may suffer) of any such violation.
Data Usage
We may use your information to provide you with certain features and to create a personalized experience on the Website. We may also use that information to operate, maintain and improve features and functionality of the Website, including building a recommendation system for the Website.
We may use your e-mail address or other personal information to send commercial or marketing messages. We may use your e-mail for non-marketing or administrative purposes.
We use cookies, web beacons and other information to store information so that you will not have to re-enter it on future visits, provide personalized content and information, monitor the effectiveness of the Website and monitor aggregate metrics such as the number of visitors and page views (including for use in monitoring visitors from affiliates). They may also be used to provide targeted advertising based on your country of origin and other personal information.
We may aggregate your personal information with personal information of other members and users, and disclose such information to advertisers and other third-parties for marketing and promotional purposes.
Your username may be displayed to other visitors of the Website alongside content on the Website in relation to your uploaded content and other similar features.
We may use your information to run promotions, contests, surveys and other features and events.
The Controller and the Processor store the User's data for the period necessary to achieve the goal – Services provision and receiving the payments from the User, whose data is stored, for the received services.
The user has the right to delete his account by sending an appropriate letter / request to the Web Services Technical and Information Support Service.
The User has the right to request and receive confirmation of the processing of his personal data by the Data Controller and the Data Processor, as well as information on the full amount of data received by the Controller and the Processor of Personal Data. The Processor and / or the Controller provide a copy of such data for a period of up to 30 days from the date of the request. The Processor and / or the Controller have the right to extend the response time to a request for up to 60 days in the event of a large amount of requested data.
The administrator has the right to refuse a request for personal data in case of unreasonableness and redundancy of such requests. The refusal to respond to the User's request must be reasonable and accessible to the User.
In case of loss or disclosure of personal data, the Controller and / or the Processor must notify the User and the controlling authority within 72 hours.
The personal information of the Web Service users is protected by data encryption methods, their anonymization, database sustainability, and Administrator's control over physical and virtual access to personal data.
Personal data is not communicated to third parties and is not communicated to third parties who do not cooperate with the Web Service and / or Web Services Users.
The Web Service employees, third parties providing services and / or collaborating with the Web Service on other contractual terms conclude NDA about information, which became known to them while working with the content of the Web Service.
The Data Controller and Processor are responsible for the legal processing of personal information, its storage and use for the necessary purposes.
User has the right:
to know about the location of personal data, the purpose of their processing, location and / or place of residence (stay) of the owner or controller of personal data or to give an appropriate order to obtain this information to authorized persons, except as provided by law;
receive information on the conditions for granting access to personal data, in particular information on third parties to whom his personal data is transferred;
to access their personal data;
receive no later than thirty calendar days from the date of receipt of the request, except as provided by law, an answer as to whether his personal data is stored in the relevant personal database, as well as receive the content of such personal data;
make a reasoned request to the Processor of personal data with an objection to the processing of their personal data;
make a reasoned request to change or destroy their personal data by any controller of personal data, if this data is processed illegally or is inaccurate;
to protect their personal data from unlawful processing and accidental loss, destruction, damage due to intentional concealment, non-provision or untimely provision, as well as to protect against the provision of information that is unreliable or discredits the honor, dignity and business reputation of an individual ;
to file complaints about the processing of their personal data to public authorities and officials whose competence includes issues related to the protection of personal data, or to the court;
apply legal remedies in case of violation of the legislation on personal data protection;
make reservations regarding the restriction of the right to process their personal data during the consent;
withdraw consent to the processing of personal data;
know the mechanism of automatic processing of personal data;
to have the protection against the decision of the Personal Data Processor, which has negative legal consequences for the subject and is intended to disclose personal data.
Disclosures of Information
We may be required to release certain data to comply with legal obligations or in order to enforce our Terms of Use and other agreements. We may also release certain data to protect the rights, property or safety of us, our users and others. This includes providing information to other companies or organizations like the police or governmental authorities for the purposes of protection against or prosecution of any illegal activity, whether or not it is identified in the Terms of Use.
If you upload any illegal or unauthorized material to the Website, or you are suspected of doing such, we may forward all available information to relevant authorities, including respective copyright owners, without any notice to you.
We may also share your information with third parties for the purposes of payment processing and any such information will also be subject to their privacy policies.
Miscellaneous
If you have an account on the Website and have a password giving you access to certain parts of the Website, you are responsible for keeping the password confidential. Anyone else with your password may access your account and other personal information.
While we use commercially reasonable physical, managerial and technical safeguards to secure your information, the transmission of information via the internet is not completely secure and we cannot ensure or warrant the security of any information or content you transmit to us. Any information or content you transmit to us is done at your own risk.
If the Administrator participates in the process of restructuring (merger, acquisition or sale of assets), the User’s personal data (as one of the Administrator’s assets) may be transferred to other participants of this restructuring. You will be notified in advance about any changes in the privacy policy connected with the Administrator’s restructuring.
Complaints and Disputes Conditions
The Parties (Administrator, User) have agreed that resolving any disputes arising from the use of the Web Service shall be conducted through negotiations and in accordance with these Terms. If the Parties fail to reach an agreement by negotiation, the dispute must be submitted to the court in the Czech Republic. Most concerns are resolved by simply contacting the Administrator.
Effective and Efficient Complaint and Dispute Resolution Process
Administrator adopted an effective and efficient complaint and dispute resolution process that:
Is documented;
Is communicated to Users;
Has stated time limits for each stage of the process.
The complaint handling and dispute resolution process will keep the complainant’s identity private to guard against inconvenience or discrimination.
The Administrator will attempt to resolve complaints and notify the complainant as soon as possible.
The resolution of any disputes between the Users shall be in accordance with the procedure provided for by the legislation of the Czech Republic.
AMENDMENTS TO PRIVACY POLICY
The Administrator informs that this Privacy Policy is not definitive. In connection with the development of new software products, web services, implementation or changes in functions of already existing software, we will make amendments to these rules. The amendments to the Privacy Policy may be made and based on Users’ preferences. At the end of this Privacy Policy we indicate the date of the rules’ last version.
A printed version of this Privacy Policy and of any notice given in electronic form shall be admissible in arbitration or any judicial or administrative proceedings based upon, or relating to, these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this Privacy Policy and all related documents be drawn up in English.
If you use our software products after we have made changes to the Privacy Policy, we will send you a letter asking you to confirm the processing of your personal data in accordance with the terms of the updated Privacy Policy.
We recommend you to review periodically our Privacy Policy in order to be informed on the procedure of collection, use and storage of your personal data.
For any questions relating to this Privacy Policy and/or the use of the Web Service, the User may contact the Administrator at the contact email address: ogg.production1@gmail.com.
Last version: January 23, 2025
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